020 8689 4187 [email protected]

Price Match Promise

If in the unlikely event you have seen this product cheaper on another website call us on:

020 8689 4187 before you buy, let us know where you saw it, and leave the rest to us.  

At The Tile Experience our aim is to offer the most competitive prices with a “gold star” service.

We buy in bulk to ensure we keep our prices low, however if in the unlikely event you find the same product cheaper elsewhere we will match the competitor price. This is a price promise to you, our customer.

 Before you order contact us by email: [email protected]

We would need to know the following:

1/     Your name, contact phone number, and email address

2/    Your claim would need to be supported by a written quotation from a UK registered company with current stock and prices, offering a like for like delivery service (Unless this is a website, where we will check it for you).

3/    The product(s)details and catalogue part number must be identical in Brand, manufacture, and quality (ie not seconds)

4/    The product must be in stock and available for immediate purchase from the alternative supplier.

The price promise exists only on quoted products, we cannot consider products already purchased either from The Tile Experience, its associated companies, or one of our competitors, so we will be unable to enter into any retrospective settlement on bought products

 We reserve the right, to not enter into any agreement with a customer to sell or agree into giving any additional discount as originally stated.

This does not affect your legal or consumer rights.